KLM

Founded
1919
Type
Full Service Carrier
Fleet size
119
Destinations
166
Passengers per year
34,200,000

KLM is the flag carrier of the Netherlands and one of the seven largest full-service carriers in Europe, together with Lufthansa, Air France, British Airways, Turkish Airlines, Aeroflot and Scandinavian Airlines. It is one of the most innovative airlines in the world, in the past and now.

Organization

KLM is part of the airline group Air-France-KLM, a result of the merger between Air France and KLM in 2004. It has three subsidiary airlines, namely low cost airline Transavia, feeder airline KLM Cityhopper and cargo airline Martinair. The company’s headquarters are located in Amstelveen, south of Amsterdam and very close to Amsterdam Airport Schiphol.

Parent company
Air France-KLM
Alliance
SkyTeam

History

The airline was founded in 1919, in 2019 KLM is celebrating their 100th anniversary. The Dutch company is known as the oldest airline in the world.

In 1989 KLM and Northwest Airlines from the United States agreed to codeshare between Europe and North-America, it was the first large airline alliance in the world.

Quick facts

  • KLM stands for ‘Koninklijke Luchtvaart Maatschappij’
  • KLM is the oldest airline in the world still operating under its original name
  • It offers flights many flights from Amsterdam Airport Schiphol, not from other Dutch airports
  • KLM is big on social media like Facebook, Twitter and Instagram.
  • Its feeder airline is called KLM Cityhopper
  • It is possible to buy one-way tickets through KLM, but prices are high. KLM wants you to buy return tickets, as a result, it is more economical to do so.
  • KLM is the 10th most punctual airline in the world, according to OAG (2019).

Passengers

2015
28,562,000
2016
30,399,000
2017
32,689,000
2018
34,200,000

Lounges

KLM has a total of four lounges, two at Amsterdam Airport Schiphol, one at Houston George Bush Airport and one at Toronto Pearson Airport (shared with Air France).

Amsterdam Airport Schiphol
KLM Crown Lounge Non-Schengen (Lounge 52)
Location: Between E and F piers
KLM Crown Lounge Schengen (Lounge 25)
Location: Near gate D59

Houston George Bush Airport
KLM Crown Lounge Houston TX
Location: Terminal D in front of gate D7

Toronto Pearson Airport
Air France-KLM Lounge YYZ
Location: Terminal 3 (airside)

Buy lounge access

Luxury airport lounge

Delays

If your flight is being delayed by more than three hours, is cancelled or is your flight overbooked (within the last three years), under EU rule 261/2004 you are often entitled to up to €700 in compensation. For more information about a possible flight compensation, please check the link below.

Claim flight compensation

Person waiting at airport

Baggage

Check out the up-to-date KLM baggage allowances on European and intercontinental flights for hand baggage and check-in baggage.

*The Light ticket option for Economy Class does not include check-in baggage.

Send your luggage

Lost baggage

Photos

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