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Reviews for Chicago O’Hare Airport

Read reviews or write a review about Chicago O’Hare Airport (ORD) in United States. Provide other airport travellers with essential airport information and tell us about your airport experience. So far, 1 airport passenger has written a review about Chicago O’Hare Airport and gave a score of 1 out of 5.

Reviews

Pat
2 months ago
★☆☆☆☆

I’m born and raised in Chicagoland. I’ve always been very proud to live in this city and both airports have been amazing. Until lately. O’hare is beyond disgusting. Back in the day, I’d say LaGuardia airport was the armpit. But it’s definitely been replace by Ohare which once was o lovely facility. Hopefully, some day it will be cleaned up, but I’m not holding my breath.

jean-pierre masson (French)
55 minutes ago
★★★★☆

Annonces au micro inaudibles. Personnel pressé avec une mauvaise diction et qui n'articule pas.

Beapat (French)
2 hours ago
★☆☆☆☆

Accueil extrêmement désagréable si l’on peut appeler ça un accueil. Ayant obtenu nos visas payé déjà plus cher via internet on nous a obligé à faire la queue pour donner en plus 5€ chacun !
Pas de wifi. Impossible de joindre quelqu’un puisque nous sommes restés en mode avion et que pour avoir 15 minutes de wifi on vous envoie un code pas sms. Du jamais vu. On vous réclame de l’argent partout et pour tout. Même pour prendre une navette entre les 2 « terminal «  20€ pour 2 kms !!!!

Raiyan Islam
6 hours ago
★☆☆☆☆

I went to Oman for the first time, from london with flight WY 102 on the 17th of December, 2022.

I left muscat for dhaka on the 21st December 2022 at 130am with flight. WY 315.

For this flight to dhaka, On the skybridge, I entered, on my way to the plane. When I was there in the middle, I took a left (being a seasoned traveller), instead of going straight, since I was, and generally travel business class. The gentleman working there, loudly said to me “hello” and pointed his hand (didn’t even say or ask anything) towards the economy line, like I was some lesser mortal or creature. I looked at him like “what’s up, what do you mean?” And then he asked “you are in business? “ I said “yes”. Then let me go.

It would be good and civil if they politely asked passengers instead of making automatic and bigoted assumptions on what class someone may travel, based on how someone looks, or being condescending.

Emailed the airport twice on this but no response as yet.

Alessia (Italian)
22 hours ago
★☆☆☆☆

Vergognoso! Al di la di tutte le recensioni sopra riportate che concordo pienamente... ma, 1 mesetto fa circa siamo arrivati da un lunghissimo viaggio carichi e stanchi quindi mio cognato è venuto a prenderci e per non farlo fermare visti i vari divieti, ci siamo messi in un piccolo spiazzo ed appena ci ha visti non ha nemmeno spento la macchina, ha apero il cofano per mettere le valigie ma neanche in mezzo secondo abbiamo sentito e visto con un autoparlante una macchina dei vigili che ci comunicava che li non si poteva stare e che oltretutto ci sarebbe arrivata una multa. Ci siamo catapultati in macchina, ma senza scherzi non siamo stati nemmeno 1 minuto fermi, con le valigie addosso pur di toglierci immediatamente da lì...
Morale dopo 20 giorni circa mio cognato (non vigile urbano ma finanziere) ha ricevuto una bella multa di ben 120 euro!
Spero almeno che ne facciano buon uso!

Emanuele (Italian)
23 hours ago
★☆☆☆☆

Buongiorno, sicuramente sono ordini ricevuti, ma tengo a segnalare che in data oggi 17/03/23, dopo aver ritirato la mia valigia al nastro 2 di ritorno da Atene alle 10e30 con volo Aegean, la mia valigia risultava rotta, o meglio sfondata. Mi sono recato all'ufficio bagagli danneggiati, dove il personale ha accertato il danno, ma per aprire la pratica serviva l'autorizzazione del Sig. P.che in automatico ha rigettato su "fai la denuncia sul sito" come non sappiamo come andrà finire. A questo punto teniamo solo l'ufficio oggetti smarriti, visto che non è la prima volta che mi accade.

Jake nicolini
2 days ago
★☆☆☆☆

Crowded lines, not enough Employees helping customers. Confusion everywhere. Changing flight departures by an hour and no notice to customers. Dallas FW needs process restructuring. The building is great. Figure out how to make it work for people.

Seby Silluzio (Italian)
2 days ago
★☆☆☆☆

Al piano partenze la gente dorme a terra. bastava un decimo della costruzione fatta riferito a quando l'hanno fatta. dopo la stretta degli ultimi anni non serve proprio. chiudere rapidamente e trasformarlo in niente. Seby Silluzio

Margarita Vazquez
3 days ago
★☆☆☆☆

U flew March 11th through jet blue went to gate 19 to spoke to ... and she was the worst customer service complaining about how she was at work since 4am and it was only 11am she showed no compassion making Jet blue look really unprofessional talking her personal business on a floor she was not trying to help me at all and didn’t care to what I had to say matter need to be taken and i will make sure their are consequences.

Kristine Machti
3 days ago
★☆☆☆☆

They have no disabled services at all. I advised mum needs help to her seat thinking they would have a lift to the door but no 2 men will carry her I was told. Very rude and disrespectful staff working there! It’s stupidly expensive.

Norah S
5 days ago
★☆☆☆☆

Do NOT stay in the airport if you are transiting through, transit passengers are restricted to an area with no food or water until just under an hour to boarding time. The officers are very unhelpful and the reason for this detention was never made
clear. So if you are transiting, arrange to leave the airport if you can, if not come armed with food and water.

Experiencia terrible
5 days ago
★☆☆☆☆

This was the worst airport experience in 20 years of traveling in Europe. To change flights it took us 40 minutes walking with our suitcases (1 bus and 1 train), at 9:00 p.m. all the few cafes were closed, there were only vending machines. All the reviews say so but the staff is ridiculously rude.

Moses Leifer
5 days ago
★★★☆☆

As a world traveler having visited 182 independent countries in 45 years I must render my opinion. How in the world can we design and construct a port for the future. An airport lacking a prime and number 1 feature, which is ramps to embark and disembark the aircraft. I’ve difficulties swallowing that. I’d prefer an explanation. Otherwise “though small” the terminal is beautiful, classy and convenient.

Letizia (Italian)
5 days ago
★☆☆☆☆

Aeroporto di Treviso è il fratello minore, non nel bene ma solo nel male, di quello di Bologna, se li conosci li eviti! ma purtroppo a volte non puoi farne a meno! Troppo piccoli per il numero dei passeggeri, anche nei periodi di bassa stagione, persone sedute per terra ovunque, bagni insufficienti, aria pesante e viziata alla faccia del propagarsi dei virus. Chi di dovere dovrebbe farli chiudere fino ad adeguamento, gli aeroporti più intelligenti hanno approfittato del lungo periodo di look down per farlo.

Alex (Italian)
6 days ago
★☆☆☆☆

Come già scritto da tanti più di un ora x il ritiro bagaglio.... e sti STRONZI nn fanno nulla per cercare di migliorare il servizio!!!! VERGOGNA!!!!!! 1 stella rubata!!!

Diego (French)
6 days ago
★★☆☆☆

Je voyage très souvent au départ de Lyon.
La fermeture du T2 rend les choses très difficiles. L'enregistrement au T1 est long, des queues sans fin au risque de louper son vol, même en venant 2h30 à l'avance pour un vol vers Bruxelles, c'est limite.
Les agents du contrôle de la sécurité se prennent pour ce qu'ils ne sont pas jouant les cow-boys. Disgracieux, négligents, irrespectueux, voire agressifs. On a l'impression d'avoir à faire à une bande de salariés, là pour freiner le système et pas le faciliter. La conception du T1 n'a pas été bien conçue, on monte et on descends tout le temps. J'ose à peine parler du contrôle des passeports - surtout lorsque l'on voyage à l'intérieur de l'espace Schengen.....On débarque de l'avion, on monte un escalator, le contrôle automatique - lorsqu'il fonctionne, et là encore, on doit redescendre pour récupérer les bagages. Une perte de temps inconcevable.
Je trouve que pour une ville aussi orgueilleuse et pretentieuse, son aéroport n'est pas à la hauteur. Des détalles de couloirs sans tapis roulant, sauf un lorsque l'on arrive de la gare.
Un salon grand voyageur hors de prix, même pour les fréquents flyers, business etc.
Un élément positifs, la navette Rhône Express, rien à dire

Davide (Italian)
6 days ago
★☆☆☆☆

Il peggiore aeroporto che frequento durante I miei viaggi SETTIMANALI. Attese interminabili. SPORCO E DEGRADO. PERSONALE DI SERVIZIO INEFFICACE E INESISTENTE. NON AGGIUNGO ALTRO.

Mrs angry
6 days ago
★☆☆☆☆

My two nieces are currently travelling back to the Uk from Reina Sofia. Whilst traversing security they were asked “are you bad girl? Eh?” And another guard shouted at them both “aye,aye,aye”!!! Under no circumstances is this behaviour unacceptable or professional. I don’t care what country you work in, this is disrespectful and disgusting behaviour. Who the hell do Tenerife security “women” think they are? My nieces are not targets for Spanish bullies with their own agendas and I WILL be filing a complaint with the airport authorities. I’m disgusted and angry. No provocative, no justification! Abhorrent behaviour… I would rate minus if I could. They’re sick!

Nait mourad (French)
7 days ago
★★☆☆☆

Mardi 7 Mars 2023 je prends le de 9h50 à destination de Bordeaux,je tiens a dénoncer le comportement honteux des policiers qui étaient devant la porte d’accès à l’intérieur de l’avion.
Ils voulaient me prendre de force des choses dans ma valise et après mon refus l’un d’eux avec la complicité de deux autre policiers un homme et une femme m’a volé 3 billets de 2000 da pour se les partagés a trois.
J’était enragé et en colère et ils m’ont demandé de me taire sinon je ne voyagerai pas.
J’ai du malheureusement céder pour ne pas rater mon voyage mais j’espère que les responsables liront ce commentaire.
Je demande des conseils et de l’aide pour faire payer a ces voleurs leurs actes et pour que cessent ces comportements honteux qui nuisent à l’image de notre cher pays.
A qui dois je m’adresser pour sanctionner ces voleurs en uniformes.

Greg
8 days ago
★☆☆☆☆

What happened to OUR airport. I have traveled internationally many times, Rome, Amsterdam, London, Malta, Bahamas, Barbados, USA, Dominican etc. etc.. I have only traveled twice now since the pandemic. The first time after Covid I went to Barbados. No issues. Just went to Dominican and it took almost 2 1/2 hours to get checked in and through security. I DID ALL THE ONLINE BOOKING AND CHECK IN ONLINE!! On the way back was the real beauty, went to get our checked bag and it was announced flight 187 baggage would be on carousel 7. Then another announcement, sorry flight 187 baggage will be on carousel 10..so we all went over to that carousel like a bunch of lost penguins...sorry, flight 187 baggage will be on carousel 9...Wtf. 1 1/2 to get 1 bag!!! This is our airport and I am a proud Canadian but if I weren't from here I would never want to go through Pearson again. Actually, I'm hoping Porter will be going to more places so I won't have to go through such crap to go somewhere/return. I would give my last experience 0 stars but it won't let me. Come on! this was a world class airport not long ago!


















Wizz (French)
9 days ago
★☆☆☆☆

Joli aeroport mais rien ne va ! 1/2h de marche entre terminaux sans aucune autre alternative, pas de prise pour recharger son telephone, pas d'espace fumeur, panneaux d'indication minuscules, mal placés et tres espacés les uns des autres, transit de nuit possible mais tout est fermé en ce qui concerne la restauration.... a eviter absolument, les mecs qui ont pondu ce lieu ne doivent pas prendre souvent l'avion.

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