Reviews for Düsseldorf Airport

Read reviews or write a review about Düsseldorf Airport (DUS) in Germany. Provide other airport travellers with essential airport information and tell us about your airport experience. So far, 4 airport passengers have written an airport review about Düsseldorf Airport with an average score of 3 out of 5.

Reviews

Mark Best
1 year ago
★☆☆☆☆

A very bad experience here for my wife and I from the most obnoxious man that we have ever met.

We departed from gate C and consider ourselves to be frequent flyers, but we don’t speak German.

At security we took out liquids as usual but it would seem that we placed them in the wrong type of tray. Instead of explaining the security man was very rude to my wife and I. At one point he was shouting at my wife “ PUT IT BACK, PUT IT BACK”, she politely explained that she was unsure what she was doing wrong and his reply was “25 MILLION CUSTOMERS A YEAR ALL KNOW WHAT TO DO APART FROM YOU TWO”..

Clearly no need to be rude and I doubt we would have been as polite back in any other place for the fear of missing our flight.

After security I complained to his manager who spoke to him yet he didn’t apologise to us.

Ravi
1 year ago
★★★★☆

Pretty well organised airport with easy navigation and clear directions. If you used online check-in you can get to the gates pretty easy. The security check is fast and solid. On return flights it is just as easy. Getting to the airport by car or public transport is easy too. Finding the airport shuttle was confusing at first but it gets you to the nearby train station fast enough.

Kai
1 year ago
★★★★☆

Good medium-sized airport with all facilities needed. There were no waiting lines for the security check. I prefer this airport over Düsseldorf Niederrhein Weeze.

Marco (Italian)
1 month ago
★☆☆☆☆

Shitty airport. Security guy was stupid in a way l have never seen. Controls waaaay too slow for nothing. Personnel doesn't speak a decent English.

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