Reviews for Hartsfield-Jackson Atlanta Airport

The workers at IHOP were great. The ABM lady at the bathrooms greeted everyone and cleaned well. There are no comfortable sitting areas outside and past the checkpoints. It needs a more welcoming and comfortable sitting areas beside the hard cemented sitting area. The carpeted areas were not accessible on level.
Frontier was the most accessible and least busiest terminal.

As everyone has repeated they are rude, and give unnecessarily contradictory and complicated instructions. For example, at the check in 3/4 at 6:50 am I was told to walk forward and simultaneously push my items through on a backed up overflowing conveyor belt. I asked the female agent to clarify which she wants me to do she tells me to push my items forward. How on an overflowing conveyor belt as you are also yelling at me to go through the metal detector? Her response was a condescending
“make it make sense” as if the passengers were too stupid to understand. Atlanta and Miami are always the worse with Atlanta far exceeding Miami. I know it won’t get better because this is how it’s been. I wish TSA would improve its hiring and training.

The most miserable airport in the US. The only thing it has going for it is the availability of alcohol. It is as if no one who manages this airport has aver flown. It is ALWAYS TOO HOT. I hope whomever makes the temperature decisions spends eternity in a room about 15-20 degrees to hot before his/her interview to get into wherever he/she is going so that he/she arrives sweaty, stinky and miserable

Every employee I came across was rude. Our flight arrived at 8 pm and we were starving and there was not a single place open besides a vending machine. Some restaurants still had their doors open but if you walked in to try to even get a drink they would make you feel stupid and rudely inform you they were closed. It’s a bit ridiculous how rude everybody that works there is.

So far terrible in enforcing any Covid safety rules. Security and TSA will walk right by and say and do nothing about improper mask wearing ( your nose is not covered) and NO MASK at all. How about enforcing the rules for everyone’s safety

Absolutely terrible ! Arrive at 7:30 p m to find every dining place except McDonald’s and Arby’s and quota closed . Bar in center of concourse E totally out of beer and vodka …. How can you open a airport and not demand that the auxiliary services be open ! I will tell you there were some nice cleaning people in the food court .

My trip through this airport on Sep 2nd was a complete nightmare. The security group was nasty and rude when I asked for directions to the Delta gates. Refused me any help .I wound up getting lost in that huge place. After many attempts of looking for help to NO avail an airline pilot took me to my floor and directed me to the train and told me how to find my gate for Delta.. Never go there expecting any kind of courtesy or assistance at all.

Since when do restaurants serving dinner close at 6:30pm? They DO at Atlanta Airport. Dumbest idea ever. No wonder everyone is so overweight here, candy bars and sodas is all that’s available.

June 30, 2021 8:00pm Hundreds of hungry people on the concourse and NO restaurants are open. Worst 2 hour layover ever. Small shops have candy bars, gummy bears & water ONLY.

TSA was so rude and threaten to call the cops on me because I was trying to assist with her to find the object that was in my bag and she felt like I was over stepping my boundaries when all was trying to do was help. It is my luggage and I know where the item was and yes it is my fault for even forgetting that I had it in my suitcase (a small cutting knife) , however, she assumed I had an attitude , but she cant even see my face due to a mask covering my face and facial expressions. She was so rough with my luggage and almost broke the zipper of my suitcase. Its not even 5am yet and TSA is giving individuals a hard time. I was such in a hurry that I couldn’t get her name. ATL TSA, please be mindful of other people belongings and be more understanding that people do make mistakes; not matter how small the situation is.

I fly out of ATL on a regular basis but the airport service is only getting worse
TSA regularly opens late on the Precheck side. It already opens later than the regular security check points but almost never run to the 5am open time in my experience. Today we are delayed because the plane deicer is not working. I will miss my connecting flight so my whole day will be ruined. It started with the security check point opening latte then My first flight been canceled now my rebooked flight is delayed because of the deicer not working. I feel nobody is held accountable and when you approach somebody they just brush you off and hope you let it go.

I Kinda forget what it looked like though I am writing a business letter to them I went there over 5 years ago when I was going to California I only remember the drinks at a random cafe I even forget what I drunk I know it is busy If you use flightradar24 which is a Swedish plane tracking website and app it will show many planes at the airport it is a good airport of what I remember

Do NOT stay in the airport if you are transiting through, transit passengers are restricted to an area with no food or water until just under an hour to boarding time. The officers are very unhelpful and the reason for this detention was never made
clear. So if you are transiting, arrange to leave the airport if you can, if not come armed with food and water.

This was the worst airport experience in 20 years of traveling in Europe. To change flights it took us 40 minutes walking with our suitcases (1 bus and 1 train), at 9:00 p.m. all the few cafes were closed, there were only vending machines. All the reviews say so but the staff is ridiculously rude.

As a world traveler having visited 182 independent countries in 45 years I must render my opinion. How in the world can we design and construct a port for the future. An airport lacking a prime and number 1 feature, which is ramps to embark and disembark the aircraft. I’ve difficulties swallowing that. I’d prefer an explanation. Otherwise “though small” the terminal is beautiful, classy and convenient.

Aeroporto di Treviso è il fratello minore, non nel bene ma solo nel male, di quello di Bologna, se li conosci li eviti! ma purtroppo a volte non puoi farne a meno! Troppo piccoli per il numero dei passeggeri, anche nei periodi di bassa stagione, persone sedute per terra ovunque, bagni insufficienti, aria pesante e viziata alla faccia del propagarsi dei virus. Chi di dovere dovrebbe farli chiudere fino ad adeguamento, gli aeroporti più intelligenti hanno approfittato del lungo periodo di look down per farlo.

Come già scritto da tanti più di un ora x il ritiro bagaglio.... e sti STRONZI nn fanno nulla per cercare di migliorare il servizio!!!! VERGOGNA!!!!!! 1 stella rubata!!!

Je voyage très souvent au départ de Lyon.
La fermeture du T2 rend les choses très difficiles. L'enregistrement au T1 est long, des queues sans fin au risque de louper son vol, même en venant 2h30 à l'avance pour un vol vers Bruxelles, c'est limite.
Les agents du contrôle de la sécurité se prennent pour ce qu'ils ne sont pas jouant les cow-boys. Disgracieux, négligents, irrespectueux, voire agressifs. On a l'impression d'avoir à faire à une bande de salariés, là pour freiner le système et pas le faciliter. La conception du T1 n'a pas été bien conçue, on monte et on descends tout le temps. J'ose à peine parler du contrôle des passeports - surtout lorsque l'on voyage à l'intérieur de l'espace Schengen.....On débarque de l'avion, on monte un escalator, le contrôle automatique - lorsqu'il fonctionne, et là encore, on doit redescendre pour récupérer les bagages. Une perte de temps inconcevable.
Je trouve que pour une ville aussi orgueilleuse et pretentieuse, son aéroport n'est pas à la hauteur. Des détalles de couloirs sans tapis roulant, sauf un lorsque l'on arrive de la gare.
Un salon grand voyageur hors de prix, même pour les fréquents flyers, business etc.
Un élément positifs, la navette Rhône Express, rien à dire

Il peggiore aeroporto che frequento durante I miei viaggi SETTIMANALI. Attese interminabili. SPORCO E DEGRADO. PERSONALE DI SERVIZIO INEFFICACE E INESISTENTE. NON AGGIUNGO ALTRO.

My two nieces are currently travelling back to the Uk from Reina Sofia. Whilst traversing security they were asked “are you bad girl? Eh?” And another guard shouted at them both “aye,aye,aye”!!! Under no circumstances is this behaviour unacceptable or professional. I don’t care what country you work in, this is disrespectful and disgusting behaviour. Who the hell do Tenerife security “women” think they are? My nieces are not targets for Spanish bullies with their own agendas and I WILL be filing a complaint with the airport authorities. I’m disgusted and angry. No provocative, no justification! Abhorrent behaviour… I would rate minus if I could. They’re sick!

Mardi 7 Mars 2023 je prends le de 9h50 à destination de Bordeaux,je tiens a dénoncer le comportement honteux des policiers qui étaient devant la porte d’accès à l’intérieur de l’avion.
Ils voulaient me prendre de force des choses dans ma valise et après mon refus l’un d’eux avec la complicité de deux autre policiers un homme et une femme m’a volé 3 billets de 2000 da pour se les partagés a trois.
J’était enragé et en colère et ils m’ont demandé de me taire sinon je ne voyagerai pas.
J’ai du malheureusement céder pour ne pas rater mon voyage mais j’espère que les responsables liront ce commentaire.
Je demande des conseils et de l’aide pour faire payer a ces voleurs leurs actes et pour que cessent ces comportements honteux qui nuisent à l’image de notre cher pays.
A qui dois je m’adresser pour sanctionner ces voleurs en uniformes.

What happened to OUR airport. I have traveled internationally many times, Rome, Amsterdam, London, Malta, Bahamas, Barbados, USA, Dominican etc. etc.. I have only traveled twice now since the pandemic. The first time after Covid I went to Barbados. No issues. Just went to Dominican and it took almost 2 1/2 hours to get checked in and through security. I DID ALL THE ONLINE BOOKING AND CHECK IN ONLINE!! On the way back was the real beauty, went to get our checked bag and it was announced flight 187 baggage would be on carousel 7. Then another announcement, sorry flight 187 baggage will be on carousel 10..so we all went over to that carousel like a bunch of lost penguins...sorry, flight 187 baggage will be on carousel 9...Wtf. 1 1/2 to get 1 bag!!! This is our airport and I am a proud Canadian but if I weren't from here I would never want to go through Pearson again. Actually, I'm hoping Porter will be going to more places so I won't have to go through such crap to go somewhere/return. I would give my last experience 0 stars but it won't let me. Come on! this was a world class airport not long ago!

Joli aeroport mais rien ne va ! 1/2h de marche entre terminaux sans aucune autre alternative, pas de prise pour recharger son telephone, pas d'espace fumeur, panneaux d'indication minuscules, mal placés et tres espacés les uns des autres, transit de nuit possible mais tout est fermé en ce qui concerne la restauration.... a eviter absolument, les mecs qui ont pondu ce lieu ne doivent pas prendre souvent l'avion.

Il peggior aeroporto che abbia mai visto… e ne ho visti tanti.
Aree comuni sporche e trascurate. Ti senti trattato dal personale food come un profugo
Disorganizzato in tutto
Spazi comuni non ottimizzati
Tavolo per mangiare scarsi e carenti
Illuminazione cupa
Figuratevi io avevo chiesto per la vip lounge che è indicata nella segnaletica ma non esiste
Personale tutto scontroso e scocciato anche duty free
Solo per passaggio obbligato altrimenti non abbiate attese o voi che viaggiate…very bad 🙃

Personale estremamente scortese e supponente, mancanza del rispetto della privacy, bagni sporchi

Mille volte sono partita dall' aeroporto di Pisa per raggiungere diverse destinazioni e lo trovo sempre peggio, code infinite per i controlli
( due apparati sono sempre chiusi) personale maleducato e nervoso, trasferendo così l'imbarazzo tra le persone che si accalcano sia per i controlli sia passati questi ultimi. Dove anche per i gate si formano file infinite per colpa del poco spazio, i due bar ristoranti che si trovano all interno apparte essere molto cari, si presentano sporchi e con i frigoriferi caldi e aperti. I due bagni spesso chiusi. Incredibile. Un aereoporto dovrebbe essere come un biglietto da visita per chi entra nel paese . E questo di Pisa fa' tutto meno che una buona impressione.

Very poor service today at Lyon airport. The queue for security was extremely long and badly managed. Two scanners down at one time and no information from staff. Passport control was almost as bad. Will use Geneva in future.

Pour déposer quelqu’un 10 euro pour moins de 15 minutes… ce matin 06/03

One of the most stressful experiences at an airport I have ever had. From horrendous waits to get through security to feeling lost a lot of the time. The staff are very very rude and highly unprofessional. I never want to visit Berlin again because of this !

Un aeroporto davvero poco friendly. Pessimo direi controlli come se fossimo bestie nonostante la priotity della business si vole internazionale. Controlli assurdi si mio figlio di 6 anni come fosse un corriere dei narcos. Scorbutico sotto ogni aspetto. Mai piu

Worst airport and customer service.

Difficultés d’organisation pour ce petit aéroport de province. Plus de 45 minutes d’attente dans l’avion pour le chargement des bagages … un manque de personnel criant