Car rental at Kuala Lumpur Airport
Car rental companies
At Kuala Lumpur Airport KLIA(1) terminal you can find the following car rental companies: Kasina Baru, Hertz, Pantas, Mayflower, Orix, Insas Pacific Rent A Car and Avis. Except for Pantas, you can find the service desks of all rental companies in either Block ‘B’ or Block ‘C’ of the Arrivals hall. You will find the counter of Pantas in Block ‘D’ of the parking garage. At KLIA2 terminal the available car rental companies are Europcar, Hertz (Sime Darby) and Sewa Kereta.
Make an online reservation, directly via the website of a car rental company or through a comparison site like EasyTerra Car Rental. Never arrange your rental car upon arrival at the airport, as you will spend a lot more time at the counter and it may be that there are no cars available anymore.
Credit card required
You need a credit card to make an online reservation. To rent a car, credit card companies require the rental agreement and the cardholder to be one and the same person. The car hire company will require a credit card hold at the time of rental, which can be seen as a security deposit.
Tick the full-coverage box
It’s wise to tick the full-coverage box when booking your rental car, as the insurance company will cover most damages. Unfortunately, you can’t automatically assume that the insurance company will cover every form of damage. Tires and glass usually require additional insurance.
Fuel full-to-full option
It’s better to choose the fuel full-to-full option, as opposed to the full-to-empty policy where you bring your rental car back without filling it up. The car rental company will then fill up the car for you but will charge you with a much higher fuel price than the regular price at the petrol station.
Plan your pickup and return wisely
Car rental rates are often calculated per 24 hours. If you rent a car from 12:00 to 11:00 the next day (2 days), you’ll only be charged for one day (23 hours). This means that planning your pickup and return wisely can save you tens of euros. This is especially interesting for short rental periods.
Services that usually require an additional charge:
- Extra driver
- Navigation (if not built in)
- Supplement for younger or older drivers
- Insurance for tires, glass, roof and underbody
- Passenger insurance (liability insurance is usually included)
Nowadays it’s very easy for car rental companies to recover fines from the client, for example for speeding or parking tickets. A fine will be forwarded to you by mail or email. You are obliged to pay the fine but you will also have to pay the costs for forwarding the penalty. This administration fee is between € 25 and € 50. Our advice… Stick to the traffic rules and drive carefully!
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