Reviews for Cologne Bonn Airport Add a review
Read reviews or write a review about Cologne Bonn Airport (CGN) in Germany. Provide other airport travellers with essential airport information and tell us about your airport experience. So far, 10 airport passengers have written an airport review about Cologne Bonn Airport with an average score of 1 out of 5.
Reviews
Everytime I have to fly from Milan to Cologne my flight use to be cancelled!!! I’m sick of that!!
Literally the WORST airport I have ever travelled from. No phone charging station (or plug sockets) available anywhere this is a standard in most counties so how Germany can’t offer this is beyond me. There is no access to the duty free or the McDonald’s from terminal 2 airside even though it looks like you should be able to access it! Just shocking all round!
I was flying to Napoli 3 weeks ago from Koln airport. Spent 3 hours for the hand luggage control. People were missing their flights. Have to fly again on Sunday to London and I am terrified!! Asked my friend to come with me because I am scared to loose my spot in a 4 hours waiting queue in case I need a toilet. I am 75 year old! All other airports are working OK now… how neglected people are in that place? So many complains and nothing was done!
• 2.5 hours waiting time for security screening
• No baggage drop counters, so you have to check in again despite checking in online
• Staff who seem to have all the time in the world
• Food prices at the gates.....simply criminal. Will never fly through this airport again.
ZERO STARS - COMPLETE SHITSHOW
What a pity there isn't a way of giving MINUS scores!!
I travel a lot to Europe from the UK and this is by far the worst airport experience I have had over the years.
3 of us travelling together arrived at the airport over 2 hours before our departure back to Stanstead on 22/6/22, and the queue for the 2 out of 10 security gates which were open was long and growing, particularly as the incompetent staff were watching while people pushed in at the front. When they were asked why this was being allowed the airport employee actually said "what can I do about it" ... errr, your job would be a good start!!!
Some kind fellow travellers with later flights allowed us in front of them and we eventually got through only to be met with a huge queue for the passport gates (2 out of 4 open).
Once through there a swift run to the thankfully nearby gate helped us JUST catch our flight home.
The lesson I take from all of this is to NEVER use this shambles of an airport again, and hopefully airlines will also learn this lesson and use other gateways to Germany.