Airport reviews and ratings | Hurghada Airport (HRG)

Departure from this airport is unstructured and very chaotic. The trays for the scanning belt are thrown on the ground and you have to pick them up from the ground. Some people, including us, even had to put our shoes through the scanner. You have to go through the scanner again at another location. You are treated like animals. Finally through customs, etc. you immediately hear someone from a store say "cigarettes". I went to have a look and wanted to take these for a friend. The offer was 20 dollars for a carton. I said that I would call my friend first to see if she wanted this. I walked out of the store for this, went to make a call, and the salesperson was standing next to me during the conversation. When paying for 3 cartons, the salesperson wanted 45 euros. When I said 40 dollars, he gave in after a lot of fuss. At Burger King you will encounter an overheated salesperson who treats both his employees and customers very unfriendly. When I wanted to buy another souvenir and I saw an offer of 2 + 1 free I wanted to pay for it and I got a completely different much higher price. I pointed out the offer to him, will it apply to a completely different product. When I said something about this I got the answer in a not friendly tone "OUT OF MY SHOP !!!. I asked him why and got the answer that I was ruining his business. Unbelievable right? What a disgrace, for me a reason to NEVER want to go to this country again where showing respect is not really a high priority. Cheating and antisocial behavior are the order of the day here. 0 STARS deserve this with flying colors. Too bad this is not possible. Stay away is my advice.

Agree with the rest. This airport is the number one at treating people in the worst way. The staff working here are un-polite, arrogant and a shame of humanity. So far from how people in the hotels, shops etc. in Hurghada behave. Just having a system where you need to take of and x-ray your shoes 2 times, show your passport 4 times and fill in a ridiculous visa form (leaving the country!) just prove how stupid their behaviour are. If it wasn't for the good diving in the Red Sea, I would never visit this country.

The airport in Hurghada is an absolute disgrace. The airport is clean in the public areas however the toilets lack of toilet paper and are not particularly clean. The internet is free for 15 minutes, if you manage to connect which I could not, it did not work for me. The worst of all are the security checks and very unpleasant and rude airport staff. I had to go through nine security checks including two x-ray and one bag search. It was a nightmare. The staff is not helpful as they are very unfriendly.

My recent experience at Hurghada Airport was nothing short of disgraceful. The behavior of the airport staff was shameless, rude, and racist, leaving me deeply disappointed and infuriated. It is disheartening to witness such underqualified, dim-witted, and corrupt individuals in positions of authority.

As Kurds who couldn't speak Arabic fluently but lived in Sweden, we became the target of the old individual who checked our passports. It seemed like he harbored some ill feelings towards us. He went out of his way to ensure that we missed our flight, deliberately mispronouncing our names and searching for any excuse to argue with us about trivial matters. He bombarded us with intrusive questions about our father's name, birthplace, and our inability to speak Arabic.

After some time, he conveniently pretended to be ignorant of the English language and began interrogating us in Arabic. It was only when someone behind us stepped forward to assist with translation that he shifted his focus to Saddam Hussein, praising him as a great man—ironically, the same man responsible for a genocide against our people.

When we confronted him about his behavior, he responded by hurling curses at us in his language. The flight was delayed as a result, and we were fortunate enough to escape the clutches of this appalling airport. Our initial intention had been to help the kind and needy individuals we encountered during our stay, but after enduring such treatment, I can confidently say that I will never set foot in Egypt again.

I sincerely hope that the airport authorities take this review seriously and address the abysmal state of affairs. The treatment we received is an embarrassment to the friendly and helpful people we encountered in the city, who truly made our stay amazing. Hurghada Airport must reconsider the hiring and training of its staff if it wishes to maintain any semblance of credibility and hospitality.

My expensive stuff were stolen at Hurghada airport. I sent an email to the airport management asking for help and I got the reply from the customer service department of the airport but it was very disappointing. Customer service staff are not helpful, their English is very poor, they don't pay any attention to the customers. For some months I sent them many emails asking for assistance but I was ignored.

I really had a nice time until I got to the airport they set up a team to harrass us they searched our bags from the start after taking of our shoes and searched our bags and frisk down and everyone else went through the same thing which was fine then they picked out a bunch of us and set up a team to divert us with movable desk we walked 15yards then a check point searched again our bags then after this we walked another 10yards another stop and searched again in our bags and then after this another 10 yards again going they were going through our bags this time saying phones and any I pads so they went through all the bags again covering a distance of 30yards it was really confusing I wanted to buy some jewellery and some things at the shops to take back with me I was really disappointed

On 10.12.2022 around 21:30 l was going through security checks before the gates. A person by the monitor confiscated a short rubber cord that I had in my carry on. He refused to answer my question about the legitimacy of his actions. He refused to provide the list of prohibited items. He also refused to provide his name. His supervisor also refused to provide explanation of his employee actions. Then another boss showed up, and another one, and another one. None of them was able to explain why the cord was confiscated. No paperwork was produced. All security personnel was unprofessional and disrespectful. Meanwhile, the passengers like me are the reason why the security employees are getting salaries and wages. Finally, one of the supervisors told me that the cord could be used for strangulation. That was one of the stupidest things I have ever heard. I am 67 years old. Whom and why would I have strangled on the plane? A pilot? A flight attendant? A passenger sitting next to me? How about dozens of things that allowed on the planes and which can be used for strangulation? Phone charging cords, shoe laces, shirt sleeves, etc. Hurghada airport management needs to get rid of mentally challenged employees. They hurt image of the airport and Hurghada as a whole. I will never advise my friends and family to go to Egypt. This country is very capable of destroying people's vacations.

What a disgusting corrupt airport, 3 separate security checks, and mainly a lot of stealing going on, one lady lost her phone and another lost a watch, if you want to go into the bar that allows you to smoke, they insist you must buy a drink first charging way overpriced soft drinks, whilst in one of the smoking booths at the departure lounge I was chatting to an Egyptian worker, who informed me it was our government insisting on all these checks, what a load of utter crap, in my opinion, it is to cause chaos and mayhem, which making stealing from the security men easier, I'm sorry Egypt I for one will not be returning

Using this airport will put your life at risk as the so called security are incompent and currupt. They bully and physically assalt tourists to pretend to carryout security checks, whilst they are actually stealing things from tourist in the guise of pretending they are taking band goods. There are three fake security checks, the second one is where the thefts take place on a huge scale, when I challenge the managers they refused to identify themselves by name or position in the company. It is very clear that NO serious risk assessments have taken place whilst extremely low risk tourists are assaulted, the high risk staff with daily access can go round or though the security unchallenged to potentially commit terrorist act with impunity, I saw many such security breeches in the short time I was there. This airport should not be used by any credible airlines until this curruption and lack of real security is dealt with. My advice to the travelling public is to avoid this airport as your life may depend on it.

Very small airport. Letting passenger to wait outside if arrive early a little with no facilities around like coffee sops or chairs , the security and employees are lazy, not coming on time . I arrived 8 30 and flight was 10 30 . Security kept us at door. Check in was not ready. If we want to encourage internal tourism we should correct these conditions

Worst airport of all. I’ve travelled a lot.

What a awful place, staff rude and zero help! Made some issue about the forms id done then checked with God knows how many people made issue after issue,finally resolved to be told check in had closed! We wasn't the only english people to have this issue on the same flight, even thought other passengers had same documents leaves me to wonder why. 99% of staff very rude wouldn't even allow me to stay in airport to use wifi to try arrange another flight for me and my 7 year old son. Genuinely will never return to Egypt and purely for this fact! I love Egypt but could never go through this experience again

The Hurghada domestic and international terminals are the most ineffecient, chaotic and poorly managed operations of any airport in the world. The security forces and police at the airport are extraordinarily corrupt (demanding payment for even simple information about where to go to check in), poorly coordinated (they send lost travelers from location to location, each telling the passengers - no, it was the other location, not this one. The security staff then yell at each other for 4-5 minutes. If you ever wanted to know what it looks like to watch a bunch of monkeys try to solve a math problem, the Hurghada Airport will be the show you have waited for.

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