Una mierda, si eres español y pides asistencia por una operación con el papeleo necesario te dan largas, ni siquiera intentan comunicarse con nadie, y tampoco explican nada, sabiendo que es un aeropuerto conocido porque es muy grande y lioso, te recogen con el servicio de emergencia a minutos de cerrar el embarque y a punto de perder el avión.

Prezzi allucinanti per bere e mangiare. Manco a New York. Una birra bottiglia 33 cl becks da 15€! Follia

Aeroport mal collegato al centro di Istanbul! Molto molto caro.

I hate this airport with all my heart. My mother was disabled and we flew through them. No one helped, the girls on the staff for people with limited mobility did not help at all, there was no stroller, and we missed the flight, although we arrived 4 hours early. They are just bastards and they don't care about anyone and don't know a damn thing. We sat in front of them for several hours and even if you die, they don't care. Nasty people. Don't fly through this airport.

Atterrati una settimana fa ad Istanbul come scalo. Aeroporto pulito, nuovo ed enorme. Il personale è maleducato e strafottente; anche se parli inglese fanno finta di non capirti, o addirittura non ti ascoltano. Nessuna attenzione al turista. Prezzi carissimi che rasentano l'estorsione.....una bottiglietta d'acqua 7,50 euro!!!!! Controllo passaporti di una lentezza esasperante. Se hai un'ora di tempo per prendere la coincidenza (come noi) e il gate è dalla parte opposta rischi seriamente di perdere il volo tanto è distante.

I am Radice Angela a 100% disabled person.
on May 3, 2024 with Turkish flight TK1878 I arrive in Istanbul where I take Uzbekistan Airways flight HY280 and arrive in Urgench. The electric motor of the wheelchair, vital for the autonomy of my movements, did not arrive.
I spent the entire holiday without the support of the drive wheel, with related inconveniences.
the electric motor arrived only on Thursday 10 May in the evening in Tashkent
On May 11th, I boarded flight HY273 to Istanbul with the wheelchair and its electric drive wheel in Tashken
Upon arrival in Istanbul I find my wheelchair but not the electric wheel. The support staff offers to take me to look for it and takes me from one office to another, even outside the transit area.
Suddenly I am left in front of the Turkish assistance desk and the assistant who accompanied me there abandons me.
At the assistance desk I was told that we were no longer in time for boarding and that they would give me a new ticket the next morning
The long night begins at Istanbul airport looking for a replacement ticket.
Neither Turkish Airlines nor Uzbekistan Airways held themselves responsible for the problem
In the meantime, helped by a kind assistant, I found the driving wheel but in poor condition, as evidenced by the complaint ISTTK32579 (damage quantified verbally, approximately 300.00)
After a night and a morning spent in a wheelchair without being able to lie down, I decided to purchase a new flight at my own expense to another airport in Istanbul (SAW), reached by taxi.
The discomfort of a night spent between the various offices always in a wheelchair, my husband’s struggle to find a return flight for 2 people €645.00

Nice airport, very clean. Lots of stages of security in the airport. Just object to being racially profiled at the gate. The member of staff spotted my Magen David (Star) necklace and she said "Judea?", I said, ".....yes...", she said "you need to go with my colleague", where I was searched and frisked. Not okay.

In general turkish people are unfriendly. But at least they should be nice at the airport.
Big airport you can get lost very easy and nobody will help you mostly if you are arminian kurdish or arabic .
They will trade you like shit .
From the cleaning guys to supervisors. All of them are rude.
I have been seeing a lot of people getting stuck in this airport. For a months .

I have never seeing rude people like them

Turkish airline doesn’t care about there customers, i was traveling with my infant as well as i was pregnant again. I was told while booking a wheelchair that i can carry my baby on the wheel chair throughout my journey. While reaching to istanbul airport i got to know that there is a rule that doesn’t allow baby on wheelchair. I was traveling all alone with an infant while i was pregnant again. The staff member was so so rude there was super arrogant, rude, ill mannered lady who didn’t even tried to listen to me even i tried to explain to her again and again that I cannot walk that much while carrying the baby but she didn’t even helped me and left me throwing my boarding pass on me.. i will never ever forget the worse behavior o faced for the first time in my life while traveling through this worse airline in the world.. the staff is super rude and arrogant they don't know how to talk to the passengers. They dont know what customer service is.. there is alot of language barrier and the staff use bad words in turkish language to there customers, turkish people are rude illiterate and dont care for anyone.. also the plane was dripping when we landed, the cabin crew didn’t showed up while calling them again and again.. no care for the oases at all.. it was my first experience with this stupid fucking airline and hopefully the last i will never ever fly with or recommend this airline to anyone else.. you guys don’t know how to treat passengers please learn from other airlines.. I’ve traveled with almost all the airlines but this was the worse experience of my life… and what is that stupid rule of no infant on the wheel chair there are people who cannot walk due to any reason and have babies with them.. in America they gave me wheelchair with the baby on my lap in other countries they do the same, then why your country so special about this stuff rule of no infant on lap or your staff isn’t capable of handling customers or are they scared that they will drop the baby.. please show some respect to the customers who pay their hard earnings to buy your stupid airline ticket.. and that lady will burn in hell for sure.. who’s behavior i will never forget in my whole life this airline should be banned from flying.. your staff needs proper training if you guys cannot handle customers that don’t offer services and waste time and energy of passengers... Amen

si paga tutto e molto, carrello con la cauzione che poi al gate perdi, per mangiare un panino minimo 30 euro, follia...

The worse airport! Everything inside airport is so expensive. 180ml can of coke cost 160 lira which is 5x than the normal price. The airlines staff is rude and have no education about customer service. The airport is massive but in inconvenient way. Even the airport in europe not as expensive as theirs. Truly bad experience, never come back again!

I came through IST twice in December 2023. My main complaint is the exorbitant price of simple take away food. For example at Popeyes, 2 pieces of chicken and chips and drink is close to 500 lira per person!! I found Turkish Airline staff to be polite but don’t expect any special favours. Our group of 11 which included children had a 15 hour layover on the 2nd trip but Turkish Airline only give complementary hotel accomodation for 20 hours and more layover.

It’s the worst and most expensive airport I have ever been. 3x more expensive then Dubai and JFK airport ! Unbelievable a Big Mac from McDonald cost me 15$ just the burger with nothing !! Ridiculous! It’s even prettier than any other airport! The only positive thing is that they have lot of smoking areas. But that’s the only positive thing !

I bought a lipstick for 33€ at one of its duty free shops, later I checked its batch code and surprise-surprise! - it’s expired 20 !! years ago; thank you, İstanbul Airport!

Uno dei peggiori aeroporti , bellissimo ma con funzionalità pessime , wi-fi solo un ora e con collegamento lento da ottenere
Tempi biblici per tutte le fasi dal check-in a tutti i controlli di sicurezza e per essere nuovo pensato malissimo se non siete fortunati con il gate da check in c’è da fare un viaggio

Beware of Istanbulkart (Istanbul public transit card) overcharge scam.
At the booth of Havaist airport bus ticket booth, there is a man who takes his personal profit through the ignorance of traveler.
Istanbulcart is normally costed TRY 70. (USD 2.60)
But he is selling for TRY 500 (USD USD 19). which is 7 times more expensive. (taking USD
I believe he took his own profit by taking USD$, not taking TRY.
The fare of Havaist (from IST airpot to Aksaray Metro station) was normal.

But he is selling the public transit card named "Istanbulcart".

And the money exchange booth at baggage claim of the airport also takes 20% margin as well.

I lost USD 40 as soon as touching down to IST airport.
Scams are everywhere in IST airport.
I trusted the Havaist Airport Bus ticket office guy because he looks official.

If you experience scams from the beginning, you believe that Turkey is full of scams.
It looks like full of dishonest wicked people.

The most expensive airport I have ever been! And I’ve been to a lot ! I was charged
16£ for a coffee and a small bottle of water!

Having travelled in over 100 countries todays experience at Istanbul Airport was the worst. Landed from Dubai at 16:00 to transfer to Bucharest missed the plane as it left at 17:00. Impossible to rush through security and the crowds to get to the gate. Turkish Airways wanted 1,000 Euros for a 23;00 flight and strangely had my checked in luggage in Istanbul not on the Bucharest flight. All staff are so rude with no English, the internet system is appalling, there is no assistance of any kind, no signage my Bucharest flight never appeared on the information board. Trust me as a seasoned traveller never use Turkish airways and avoid Istanbul airport if you can.

Due to a 3 hour delay at BHX I missed my connection at Istanbul and an 18 hour journey became a 60 hour one involving routing via Dubai. Istanbul Airport is a complete nightmare involving Olympic walks, rude disinterested ground staff, no Internet, incredible prices,etc. Turkish Airlines provided little assistance reluctantly, slowly and rudely, despite my having paid a Business Fare. Never again Turkish.

Mina föräldrar skulle flyga från Istanbul till Stockholm. De sitter med alla andra i gaten och väntar. När det ropas ut att passagerarna ska ställa i kö för att gå ombord, gör de det och får även en stämpel på sina boarding kort av personalen medan de väntar. När det blir deras tur att stiga ombord förnekas de att gå efter andra som de stod i kö med, samtidigt som 3 andra personer som stått bakom dem får gå in. Trötta och chockade frågar de varför och får svaret "Ni är för sena!" Det är mina snart 80 år gamla föräldrar och några till, inklusive en kurdisk familj med 3 små barn som blev förnekade. Mamman till barnen börjar upprört skrika släpp in oss men blir puttad tillbaka och skriken på. Dörren stängs framför dem och flyget lyfter. Personalen ljuger rakt upp i deras ansikten och säger: "Ni var för sena!“ och går därifrån. Ingen assistans eller hjälp om vad de ska göra härnäst.

Förtvivlade går mina föräldrar och småbarnsfamiljen runt i den gigantiska flygplatsen, från ena hjälpdisken till den andra för att få hjälp, men allt förgäves. Till slut orkar de inte söka svar mer och bestämmer sig för att köpa dyra enkelbiljetter hem. Det här är lördag klockan 16, och flyget de får tag i är klockan 7 dagen efter. Kvällen får de spendera gråtandes på obekväma stolar.

Man har passat på att ge sig på svaga som inte kan språket fullt ut, hade jag varit där hade det inte varit lika enkelt för dem. Jag har fyllt i klagomålsblankett på Turkish airlines hemsida och inväntar svar.

Jag själv har flugit flera gånger med dem utan problem, men det här är en gång för mycket. Det kunde ha slutat ännu värre, då behandlingen har tärt på mina föräldrars hälsa både psykiskt och fysiskt.