Una mierda, si eres español y pides asistencia por una operación con el papeleo necesario te dan largas, ni siquiera intentan comunicarse con nadie, y tampoco explican nada, sabiendo que es un aeropuerto conocido porque es muy grande y lioso, te recogen con el servicio de emergencia a minutos de cerrar el embarque y a punto de perder el avión.

Mefiez-vous Prix totalement surréaliste dans cet aeroport! 9e le café et pas noté sur la carte il y a juste un numero et le pris est a la fin du livret!!! Bref arnaque avérée ! Même la serveuse l'a reconnue...On ne m y reprendra pas.

Bonjour, suite à mon passage du 15/10/2024, sur le vol 1815 de Turquish Airlines à 18h35, l’ord de l’embarquement à l’entrée de la zone B5 une femme en uniforme poser sur son téléphone, je me dirige vers elle pour un renseignement elle me remballe avec une réponse sans même que je finisse de poser ma question, je reformule alors et elle me répond avec les gestes des marines tout en écrivant des textos sur son téléphone, très désagréable et hautaine, qu’elle honte d’avoir des personne comme ça dans un si belle aéroport

Aéroport grand et fluide
Mais bien cher question nourriture et boissons
Quant à l'accès internet.. Avec contrôle par paaseport et un seule heur gratuite... C'est du passé. Un petit effort encore quand on ambitionne d être le 1er du monde.

I hate this airport with all my heart. My mother was disabled and we flew through them. No one helped, the girls on the staff for people with limited mobility did not help at all, there was no stroller, and we missed the flight, although we arrived 4 hours early. They are just bastards and they don't care about anyone and don't know a damn thing. We sat in front of them for several hours and even if you die, they don't care. Nasty people. Don't fly through this airport.

I am Radice Angela a 100% disabled person.
on May 3, 2024 with Turkish flight TK1878 I arrive in Istanbul where I take Uzbekistan Airways flight HY280 and arrive in Urgench. The electric motor of the wheelchair, vital for the autonomy of my movements, did not arrive.
I spent the entire holiday without the support of the drive wheel, with related inconveniences.
the electric motor arrived only on Thursday 10 May in the evening in Tashkent
On May 11th, I boarded flight HY273 to Istanbul with the wheelchair and its electric drive wheel in Tashken
Upon arrival in Istanbul I find my wheelchair but not the electric wheel. The support staff offers to take me to look for it and takes me from one office to another, even outside the transit area.
Suddenly I am left in front of the Turkish assistance desk and the assistant who accompanied me there abandons me.
At the assistance desk I was told that we were no longer in time for boarding and that they would give me a new ticket the next morning
The long night begins at Istanbul airport looking for a replacement ticket.
Neither Turkish Airlines nor Uzbekistan Airways held themselves responsible for the problem
In the meantime, helped by a kind assistant, I found the driving wheel but in poor condition, as evidenced by the complaint ISTTK32579 (damage quantified verbally, approximately 300.00)
After a night and a morning spent in a wheelchair without being able to lie down, I decided to purchase a new flight at my own expense to another airport in Istanbul (SAW), reached by taxi.
The discomfort of a night spent between the various offices always in a wheelchair, my husband’s struggle to find a return flight for 2 people €645.00

Nice airport, very clean. Lots of stages of security in the airport. Just object to being racially profiled at the gate. The member of staff spotted my Magen David (Star) necklace and she said "Judea?", I said, ".....yes...", she said "you need to go with my colleague", where I was searched and frisked. Not okay.

In general turkish people are unfriendly. But at least they should be nice at the airport.
Big airport you can get lost very easy and nobody will help you mostly if you are arminian kurdish or arabic .
They will trade you like shit .
From the cleaning guys to supervisors. All of them are rude.
I have been seeing a lot of people getting stuck in this airport. For a months .

I have never seeing rude people like them

Turkish airline doesn’t care about there customers, i was traveling with my infant as well as i was pregnant again. I was told while booking a wheelchair that i can carry my baby on the wheel chair throughout my journey. While reaching to istanbul airport i got to know that there is a rule that doesn’t allow baby on wheelchair. I was traveling all alone with an infant while i was pregnant again. The staff member was so so rude there was super arrogant, rude, ill mannered lady who didn’t even tried to listen to me even i tried to explain to her again and again that I cannot walk that much while carrying the baby but she didn’t even helped me and left me throwing my boarding pass on me.. i will never ever forget the worse behavior o faced for the first time in my life while traveling through this worse airline in the world.. the staff is super rude and arrogant they don't know how to talk to the passengers. They dont know what customer service is.. there is alot of language barrier and the staff use bad words in turkish language to there customers, turkish people are rude illiterate and dont care for anyone.. also the plane was dripping when we landed, the cabin crew didn’t showed up while calling them again and again.. no care for the oases at all.. it was my first experience with this stupid fucking airline and hopefully the last i will never ever fly with or recommend this airline to anyone else.. you guys don’t know how to treat passengers please learn from other airlines.. I’ve traveled with almost all the airlines but this was the worse experience of my life… and what is that stupid rule of no infant on the wheel chair there are people who cannot walk due to any reason and have babies with them.. in America they gave me wheelchair with the baby on my lap in other countries they do the same, then why your country so special about this stuff rule of no infant on lap or your staff isn’t capable of handling customers or are they scared that they will drop the baby.. please show some respect to the customers who pay their hard earnings to buy your stupid airline ticket.. and that lady will burn in hell for sure.. who’s behavior i will never forget in my whole life this airline should be banned from flying.. your staff needs proper training if you guys cannot handle customers that don’t offer services and waste time and energy of passengers... Amen

Vraiment déçue leurs face se prennent pour des reines elles ne parlent aucune langue son mal éduquées imbueq de leurs personnes veulent que le touristes qui viennent pour une semaine aprennent le turc qui n'est même pas une langue elle on pas compris que c'est elles qui doivent parler plusieurs langues pour accueillir les gens qui amène l'argent a la Turquie
Aucune politesse quand on se prend pour supérieur on doit être exemplaire elles font pitier l'armoire ottoman n'est plus

The worse airport! Everything inside airport is so expensive. 180ml can of coke cost 160 lira which is 5x than the normal price. The airlines staff is rude and have no education about customer service. The airport is massive but in inconvenient way. Even the airport in europe not as expensive as theirs. Truly bad experience, never come back again!

I came through IST twice in December 2023. My main complaint is the exorbitant price of simple take away food. For example at Popeyes, 2 pieces of chicken and chips and drink is close to 500 lira per person!! I found Turkish Airline staff to be polite but don’t expect any special favours. Our group of 11 which included children had a 15 hour layover on the 2nd trip but Turkish Airline only give complementary hotel accomodation for 20 hours and more layover.

It’s the worst and most expensive airport I have ever been. 3x more expensive then Dubai and JFK airport ! Unbelievable a Big Mac from McDonald cost me 15$ just the burger with nothing !! Ridiculous! It’s even prettier than any other airport! The only positive thing is that they have lot of smoking areas. But that’s the only positive thing !

Le service voiturier de l'aéroport d'Istanbul nous a volontairement encouragés à prendre un taxi au départ de l'aéroport d'Istanbul cet après-midi. Ce taxi nous a demandé une fois arrivé sur le site de Karakoïy la somme de 1 400 livres turques pour le trajet. ce n'est pas honnête. Je partagerai ma mésaventure avec de nombreuses personnes et ce taxi turquoise imatricule 34 TB 30.

C'est très grand mais mal géré ,aucune notion de service.les turks ne parlent pas d autres langue beaucoup d arrogance pour rien.l hotel de l aéroport très cher pour rien même pas une bouteille d eau alors que la nuit goûté 353 euro du vole rien d autre.
Pour moi très mauvais expérience avec cette aéroport et son personnels limites mechants

I bought a lipstick for 33€ at one of its duty free shops, later I checked its batch code and surprise-surprise! - it’s expired 20 !! years ago; thank you, İstanbul Airport!

Déçue par mon passage dans cet énorme aéroport !! très peu de places pour s'asseoir et attendre son prochain vol (zones restaurants et Duty free). Et le prix des consommation, surréaliste !!! j'ai dû payé 36 Euros pour quatre croissants et deux cafés. Même à l'aéroport de Genève, le prix est presque la moitié moins cher.

Beware of Istanbulkart (Istanbul public transit card) overcharge scam.
At the booth of Havaist airport bus ticket booth, there is a man who takes his personal profit through the ignorance of traveler.
Istanbulcart is normally costed TRY 70. (USD 2.60)
But he is selling for TRY 500 (USD USD 19). which is 7 times more expensive. (taking USD
I believe he took his own profit by taking USD$, not taking TRY.
The fare of Havaist (from IST airpot to Aksaray Metro station) was normal.

But he is selling the public transit card named "Istanbulcart".

And the money exchange booth at baggage claim of the airport also takes 20% margin as well.

I lost USD 40 as soon as touching down to IST airport.
Scams are everywhere in IST airport.
I trusted the Havaist Airport Bus ticket office guy because he looks official.

If you experience scams from the beginning, you believe that Turkey is full of scams.
It looks like full of dishonest wicked people.

The most expensive airport I have ever been! And I’ve been to a lot ! I was charged
16£ for a coffee and a small bottle of water!

catastrophique,malhonnête, l assistance me réclame n pourboire et me plante devant une porte car je refuse de payer une prestation sensée ^tre gratuite ,le manque d information a faillit me faire rater mon vol car étant handicapée difficile d aller jusquà la porte d embarquement ,et je ne vous parle pas des prix exorbitants des consommations du jamais vu